Managed Services
Access to senior Do Good Digital experts on a schedule that works for you — administration, configuration, optimization, troubleshooting, integration strategy, training and change management support.
ExploreWorkfront Fusion
Automation that holds up after the person who built it leaves.
We design, build and support Fusion scenarios and integrations with error handling, logging and documentation — so automation reduces work instead of adding risk.
The short answer
What we actually do here.
Fusion can connect nearly anything, which is exactly why it becomes fragile. We treat automation as engineering: clear integration strategy, defensive scenario design, real error handling, and documentation your admins can read a year from now.
- Workfront admins maintaining inherited scenarios
- Operations teams with heavy manual handoffs
- IT and integration owners
- Teams connecting Workfront to CRM, DAM, finance or BI
- Organizations consolidating point-to-point scripts
- Anyone whose automation breaks silently
Problems this solves
The issues teams bring us most often.
Scenarios fail silently
No logging, no alerting, no owner. We add observability so failures surface immediately.
One person understands it
We document design, dependencies and recovery steps, and train your team on both.
Manual copy-paste work
Repetitive handoffs between systems become reliable, monitored automations.
Fragile integrations
Rate limits, retries and edge cases designed for up front instead of discovered in production.
No integration strategy
We map the whole stack first, so you build the few connections that matter.
Automation sprawl
Duplicated scenarios consolidated into maintainable, named patterns.
Capabilities
What that looks like in practice.
Senior practitioners, business process first, and documentation your team keeps. We teach as we build so the knowledge stays with you.
- Integration strategy and system mapping
- Fusion scenario design and build
- API and webhook integrations
- Error handling, retries and alerting
- Logging, monitoring and run reviews
- Data transformation and mapping
- Migration off manual or scripted processes
- Performance and operations-cost tuning
- Documentation and runbooks
- Admin training and pair-building
- Ongoing scenario support and optimization
- Governance for who can build what
AI at Do Good Digital
AI inside your automations, not bolted on beside them.
Fusion is where our AI work gets practical. We have done extensive Claude integration consulting — plugging AI into automation flows so it handles judgment-light work at machine speed.
01
Claude API calls inside Fusion scenarios for classification, summarization and drafting.
02
AI-assisted request triage, tagging and routing at intake.
03
Guardrails, prompt versioning and human review steps built into every AI-touched flow.
How we engage
Three ways to bring us in.
The same expertise, purchased the way that fits your situation. Engagements blend, and you can move between them as priorities change.
Implementations & New Delivery
Implementing, optimizing or expanding the tool, built around what is unique to you — a teaching-first partnership with a client-first experience end to end, through to a successful launch.
ExplorePartnership Solutions
Hire our team to work as one of your own. We follow your ways of working, often on your email, for staffing gaps, leaves of absence and surge needs.
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