Managed Services
Access to senior Do Good Digital experts on a schedule that works for you — administration, configuration, optimization, troubleshooting, integration strategy, training and change management support.
ExploreAdobe Workfront
Workfront that matches how your teams actually work.
We design, build, optimize and operate Workfront around your business process — intake, work structure, governance and reporting that leaders trust.
The short answer
What we actually do here.
Workfront rarely struggles because of the platform. It struggles when intake, hierarchy, custom forms and reporting were configured before anyone mapped the work. We start with the process, then shape the configuration around it — and we teach your team the reasoning as we go.
- Marketing and creative operations leaders
- PMO and delivery leaders standardizing intake
- Workfront admins inheriting a complex instance
- Teams expanding Workfront to new groups
- Organizations consolidating tools into one system of record
- Executives who need reliable visibility
Problems this solves
The issues teams bring us most often.
Intake is a free-for-all
Requests arrive by email, chat and hallway. Nothing is prioritized consistently and nobody can see the queue.
The build got too complex
Layers of custom forms, statuses and templates added over years now slow every team down. We simplify without losing history.
Reports nobody trusts
Data quality, hierarchy and field discipline are fixed at the source so reporting stops being an argument.
Adoption needs support
What we build is designed for adoption, and change management experts help drive your teams to it.
Admin load is unsustainable
One overloaded admin becomes a bottleneck. We share the load or carry it outright.
Expansion without a plan
New teams onboard onto a structure that scales instead of a copy of someone else's setup.
Capabilities
What that looks like in practice.
Senior practitioners, business process first, and documentation your team keeps. We teach as we build so the knowledge stays with you.
- Business process review and work mapping
- Instance architecture and group/portfolio structure
- Intake design, request queues and routing
- Custom forms, fields and data governance
- Templates, statuses and approval paths
- Resource management and capacity planning
- Dashboards, reports and executive visibility
- Proofing and review workflows
- Integration strategy across your stack
- Migration and consolidation from legacy tools
- Admin enablement and documentation
- Training, change management support and onboarding
AI at Do Good Digital
AI that removes the busywork around the work.
We are a Claude shop, and we bring AI into Workfront operations where it creates real efficiency — faster speed to market, fewer manual steps, and an assistant your team treats as a valuable colleague.
01
AI-assisted intake summarization, triage and routing suggestions.
02
Claude-powered reporting narratives and status roll-ups drawn from Workfront data.
03
Automation and integration design where AI handles the repetitive middle steps.
How we engage
Three ways to bring us in.
The same expertise, purchased the way that fits your situation. Engagements blend, and you can move between them as priorities change.
Implementations & New Delivery
Implementing, optimizing or expanding the tool, built around what is unique to you — a teaching-first partnership with a client-first experience end to end, through to a successful launch.
ExplorePartnership Solutions
Hire our team to work as one of your own. We follow your ways of working, often on your email, for staffing gaps, leaves of absence and surge needs.
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